Data Protection Complaints

Submit a Data Protection Complaint

If you believe we’ve mishandled your personal data, you have the right to complain. This page explains how to contact us and what happens next.

Your right to complain to the ICO

The Information Commissioner’s Office (ICO) is the UK’s independent data protection regulator. We encourage you to raise your concern with us first. If you’re not satisfied with our response, you can take your complaint to the ICO at ico.org.uk.

How to submit a complaint

What happens after you submit your complaint

We acknowledge every complaint and aim to respond within 30 days. We investigate your concern, keep a record of the steps we take, and contact you with the outcome. If you’re not satisfied with our response, you can take your complaint to the ICO.